Available jobs at Trans Canada Nissan (Peterborough) Limited

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Greeter

Hours: Full time 35-40 hrs weekly.
Salary: To be negotiated.

We are looking for a Greeter to join our dynamic team! Successful candidates for this role will enjoy and thrive in a fast-paced environment. You will be responsible for creating a positive experience for our clients by greeting and assisting them with their service needs as well as guiding the high flow of clients into the appropriate areas within the dealership.

Responsibilities:
Welcome service clients upon their arrival while conducting service traffic flow.
Vehicle walk-around inspections and prepping vehicles for pre-service inspection.
Directing the flow of check-ins.
Keeping track of the clients’ order-of-arrival. Following up with clients throughout their appointment providing additional communication from the service department when required.
Parking vehicles after check-in, retrieving client vehicles from the parking area when required.
Setting service appointments, verifying appointments, providing follow-up calls when required.
Arrange shuttle rides as necessary.
Regularly inspect clients’ vehicles to ensure the appearance of these vehicles meet dealership standards upon delivery back.
Working closely with Service Management to create daily customer service schedule, ensuring constant knowledge of each clients scheduled service, where they are within the dealership and the current status of their vehicle.
Client file management.
Other associated tasks which relate to the organization and efficient processing of vehicles through our busy service department.

Requirements:
High school or GED equivalence
Drivers License G
Previous administration/reception/automotive experience is an asset, but is not required.
Excellent communication, verbal and written is required for this role.
Outstanding customer service and strong leadership skills, along with the ability to work in a team environment is a must.

Location: Service Department

Sales and Leasing

Looking for a change? Join our award winning team! We are seeking a self-starting and motivated individual with a proven track record in customer service to join our team of sales professionals. Reporting to the Sales Manager, the candidate will be responsible for providing exceptional service to our customers. Automotive experience and OMVIC registration is an asset but we are willing to train the right candidate.

Successful Candidate will possess the following qualifications:

Outstanding customer service skills
Strong communication and interpersonal abilities
Competent with computers
Demonstrated willingness to learn and succeed
Motivated and driven individual
Salesperson duties include but are not limited to:

Selling and leasing of new and used vehicles adhering to OMVIC rules and regulations
Providing excellent customer service to all customers
Building long lasting relationships and ensuring customer retention

Location: Sales

Lube Technician

Full Time: 35-40 hrs weekly.
Salary: To be negotiated.

We are looking for a highly-skilled Lube Technician to join our dynamic team!

To be successful as our Lube Technician, you should have strong mechanical skills and adhere to all safety procedures and practices. Communicate effectively with customers and demonstrate excellent time management skills.

Lube Technician Responsibilities:

Preparing detailed vehicle service reports.
Replacing vehicle wiper blades and car batteries.
Changing motor oil as well as transmission and brake fluid as needed.
Applying lubricants to the moving parts of vehicle engines to prevent premature engine wear and ensure optimal engine performance.
Lubricating wheel bearings to prevent excessive tire wear.
Performing engine cleanings to prevent rust formation.
Replacing cabin, fuel, air, and oil filters as required.
Performing tire rotations to ensure even tire wear.
Performing tire changeovers.
Testing tire pressure and adding air as needed.
Thoroughly inspecting customers’ vehicles using multi-point checklists.
Making recommendations for additional servicing based on initial vehicle inspections.
Notifying the Service Advisor when vehicle maintenance or servicing cannot be completed within scheduled timeframes.

Lube Technician Requirements:

High school diploma or GED.
Proven experience in automotive maintenance and repair.
Valid driver’s license.
Excellent time management and problem-solving skills.
Effective communication skills.
Exceptional customer service.

Location: Service Department

Automotive Service Technician

Flexible Hours
Start date As soon as possible
Salary to be negotiated
35-40 hours weekly

Education
College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Credentials (certificates, licences, memberships, courses, etc.)
Automotive Service Technician Trade Certification

Experience
3 years to less than 5 years

Mechanical Repairer Specific Skills
Test and adjust units to specifications; Complete reports to record problems and work performed; Inspect and test mechanical units to locate faults and malfunctions; Diagnose faults and malfunctions and confirm findings with supervisor to determine whether to repair or replace unit; Repair or replace mechanical units or components
Additional Skills
Coach and instruct apprentices; Estimate parts and labour costs; Provide customer service
Area of Specialization
4-wheel drive; Standard transmission; Front end components; Engine repair; Engine repair and overhaul; Diagnostics; Diesel engines; Automatic transmission; Alignment, steering and suspension; Drive train components; Imported vehicles; Ignition and electrical system; Fuel and emission system; Heating, ventilation and air conditioning (HVAC) system; Brake system; Electrical and electronic system
Security and Safety
Driving record check (abstract); Criminal record check
Own Tools/Equipment
Tools; Steel-toed safety boots
Transportation/Travel Information
Own transportation; Own vehicle; Valid driver’s licence; Drive manual transmission vehicle
Work Conditions and Physical Capabilities
Fast-paced environment; Manual dexterity; Attention to detail; Hand-eye co-ordination; Standing for extended periods; Overtime required
Work Location Information
In shop
Automotive Service Technician Specific Skills
Advise customers on work performed and future repair requirements; Adjust, repair or replace parts and components of automotive systems; Review work orders and discuss work with supervisor; Inspect motor in operation, road test motor vehicles and test automotive systems and components
Personal Suitability
Flexibility; Accurate; Team player; Excellent oral communication; Excellent written communication; Client focus; Dependability; Judgement; Reliability

Location: Service Department

Business Manager

Working closely with the sales team and their customers, the Business Manager oversees all financial and legal aspects of the sales process. He or she is in charge of managing revenue, maximizing sales for finance, insurance and extended warranties, and meeting the minimum standards for market penetration.

The Business Manager facilitates new and used vehicle financing and insurance programs. Business managers also work directly with financial lenders to arrange financing and offer fair interest rates to buyers. As with all positions within dealerships, the business managers are expected to uphold the highest ethical standards and continue to offer the highest level of customer satisfaction in the industry.

Location: Sales

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