COVID – 19

Our Service Department is available Monday through Friday 8am - 5pm and Saturday 8am - 3pm.

Pre-book your appointment by:

Calling us at 705-743-4141

Texting us at 705-230-6003

Online at https://www.transcanadanissan.com/service/appointment/

Emailing service@transcanadanissan.com

  • We are limited to the amount of waiters we can allow in the building. This will be determined on a first come first serve basis. Due to this, we are asking for you to NOT WAIT at the dealership while your service is being completed.
  • We are running our courtesy shuttle *only one customer will be taken per shuttle trip*.
  • You can drop off your vehicle by using our Key Drop Box & key envelopes- please park in our service parking located on the east side of the building.
  • When your vehicle is ready, our advisor staff will communicate with you via phone and/or text to confirm services completed.
  • During your pick up, please wait at entrance for assistance or ring the doorbell located outside of our Service entrance door and we will direct you to your service advisor for the return of your key and vehicle report.
  • Your key and all touch points in the vehicle will be sanitized upon arrival and return.
  • We are asking everyone to PLEASE BE PATIENT; due to government requirements social distancing limitations are in place to protect our staff, because of this space inside is limited. Vehicles WILL TAKE LONGER to be brought inside and completed.

Our Sales Department is currently operating Monday through Friday 9am - 5pm, Saturday 9am - 3pm and 24/7 from our virtual showroom. Sales and Leasing is here for you by appointment, drop in, or remotely to assist with any questions you might have.

If you would like to reach our Sales Department for more details:
Call us at: 705-743-4141 or e-mail our General Sales Manager Jeff Tysick at jeff.tysick@transcanadanissan.com

If you are in need of the Finance Department because of an emergency: e-mail our Business Manager Joe Gallant at joe.gallant@transcanadanissan.com

Any questions regarding deferred payments can be made by contacting Nissan Finance at 1-800-268-6499 or by emailing ncfcustomer.service@nissancanada.com

Our Parts Department is open Monday through Friday 8am - 5pm and Saturday 8am - 3pm. All Parts requests can be made by calling the parts line direct at 705-745-4944, by emailing our Parts Manager Alvin Beech at alvin.beech@transcanadanissan.com, or by stopping by our parts department.

We can arrange to drop off orders outside our doors or deliver when requested.